We appreciate your interest in our company. Data protection is the first priority for the management of the following publishers of this website: LaviCAS Applied Software Solutions. In principle, it is possible to access all the contents on the website of LaviCAS Applied Software Solutions without providing any personal data. However, if a visitor wants to use several services on our website (filling out the contact form and purchasing our products), processing personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned.
As the controller of personal data processing, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for the personal data processed via our website. However, Internet-based data transmissions may generally have security gaps, so absolute protection cannot be guaranteed.
Our data protection statement should be legible for both the general public and our customers. We would really like to achieve this by defining the words beforehand.
In this data protection declaration, among others, we use the following terms:
1.1 Personal Data
"Personal data" includes any information about an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, an online identifier, or to certain factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity. LaviCAS does not collect personal data unless the user voluntarily submits that information to us through this site, by email, or by other means. For example, if the visitor sends us an email enquiring about our services, we may need to gather information with regard to his or her name, telephone number, and/or e-mail address in order to respond to his or her inquiries. When the visitor accesses our website, we may automatically collect certain personal information, such as the visitor's name, email ID, the domain name that referred the visitor to our site, the type of browser or computer operating system the visitor uses, and navigational information. We collect this information internally to analyze and improve the effectiveness of our marketing efforts.
Any action taken in connection with personal data that is carried out with or without the assistance of automated procedures is regarded as "processing." Examples include collecting, recording, managing, ordering, storing, making adjustments or modifications, reading, querying, using, disclosing by transmission, distribution, or any other form of making available, matching or linking, restricting, deleting, or destroying the data.
1.3 Data Controller
The natural or legal person, authority, institution, or other body that decides alone or in collaboration with others on the purposes and methods of processing personal data is the person responsible for the processing. LaviCAS is the data controller for the defined personal data on this website.
A "processor" is a person who processes personal data on behalf of the person responsible. A processor can be a natural or legal person, public authority, institution, or other body.
1.5 Third party
A third party is any natural or legal person, public authority, agency, or body that is not the data subject, the controller, the processor, or any individual who, directly or indirectly, is in charge of or authorized to process the personal data on behalf of the controller or processor.
Consent is any statement of the data subject's will that is willingly given in a clear, informed manner for the particular instance in the form of a declaration or other affirmative action, by which the data subject signals their agreement to the processing of their personal information.
2. Contact responsible for processing
Publisher: LaviCAS Applied Engineering Solutions Co., Ltd.
Attn: Privacy Officer
Address: No.46, An Duong Vuong, Tay Ho, Hanoi
A cookie is a small file created on your computer by a web server that can be referenced when that website is visited. It consists of a character string through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. Cookies cannot access files or other information stored on the user's computer. Cookies are used during a single website visit and are automatically deleted from the user's computer when they close the browser.
Our website uses Internet Protocol (IP) addresses. An IP address is a number assigned to the visitor's computer by the Internet service provider. Generally, an IP address changes each time the visitor connects to the Internet (“dynamic” IP address). Note, however, that if the visitor has a broadband connection, depending on the visitor's individual circumstance, it is possible that the visitor's IP address, or even perhaps a cookie we use, may contain information that could be deemed personally identifiable. This is because, with some broadband connections, the visitor's IP address doesn’t change (it is “static”) and could be associated with the visitor's personal computer. We may use the visitor's IP address to report aggregate information on website use and to help improve our website. Contact forms on our website require the visitor to provide accurate contact information, which helps us deliver a high-quality service. By checking the box on the registration form and submitting the details, the visitor is indicating his or her consent to receiving marketing emails from us, and the personally identifiable information that the visitor provides (such as name, email address, and telephone number) may be used to send the visitor information about our company and services.
4. Collection of Data and Information
Through this website, we may collect the following categories of personal data and information:
Internet browser types and versions used;
Operating system used by the accessing system;
The website from which an accessing system accesses our website;
The date and time of access to the website;
LaviCAS does not draw any conclusions about the data subject when using this personal data and information. Rather, this information is required for the following objectives, which are necessary for us to pursue our legitimate interests and provide visitors with our appropriate services:
To make sure that material from our site is presented in the most effective way for you;
To provide you with information about our policies and terms;
To promote safety and security, such as by monitoring fraud and looking into suspicious or potentially unlawful conduct or violations of our terms and policies;
To maintain, improve, and expand our services;
To use personal information for data analysis, research, and auditing purposes;
To keep the business running smoothly;
To provide you with information that we believe may be of interest to you;
As a tool for conducting market research;
You can also visit this website without providing any personal information. However, in order to improve our online services, we'll save your access data to this website without personal reference.
5. SSL encryption
In order to protect the security of visitors' data during transmission, we use state-of-the-art encryption methods (e.g., SSL) via HTTPS.
6. Rights of the data subject
The users and customers who have registered or used our products and services have the following rights with regard to the personal data that we collected and processed.
6.1 Right of request
Each data subject has the right to request confirmation from the data controller as to whether personal data relating to them is being processed or not. If a data subject wishes to exercise this right to request, they can contact an employee of the data controller at any time (Articles 13 and 14 GDPR).
6.2 Right of access
Every data subject has the right to access the following information about the personal data stored about him or her and a copy of this from the person responsible for processing at any time:
The purposes of data processing
The categories of personal data being processed
The recipients or categories of recipients to whom the personal data have been or will be disclosed
The duration for which the personal data will be stored
The existence of a right of appeal to a supervisory authority
If the personal data is not collected from the data subject, so all available information about the origin of the data
Furthermore, the data subject has a right to know whether personal data has been transmitted to a third party or not. If this is the case, the person concerned has the right to obtain information about the appropriate guarantees in connection with the transmission. If a data subject wishes to exercise this right to access, they can contact an employee of the data controller at any time (Articles 15 GDPR).
6.3 Right of rectification
Every data subject has the right to demand the immediate correction of incorrect personal data concerning them as well as the right, taking into account the purposes of the processing, to request the completion of incomplete personal data, also by means of a supplementary declaration. If a data subject wishes to exercise this right to rectification, they can contact an employee of the data controller at any time (Articles 16 GDPR).
6.4 Right of cancellation
Every person affected by the processing of personal data has the right to demand that the person responsible delete the personal data concerning them immediately if one of the following reasons applies:
Personal data were collected or processed for which they are no longer necessary.
Personal data have been unlawfully processed.
The personal data was collected in relation to information society services.
If one of the above reasons applies and a person wishes to have personal data stored at LaviCAS deleted, he or she can contact an employee of the person responsible for processing at any time. The data controller of LaviCAS will ensure that the request for deletion is complied with immediately (Articles 17 GDPR).
6.5 Right of restriction
Every person affected by the processing of personal data has the right to demand that the person responsible restrict the processing if they find that the processing is unlawful. If a data subject wishes to request the restriction of personal data stored at LaviCAS, they can contact an employee of the data controller at any time. The employee of LaviCAS will take immediate action on the restriction of the processing (Articles 18 GDPR).
6.6 Right of objection
Every person affected by the processing of personal data has the right to file an objection, and LaviCAS will not process the personal data in the event of an objection (Articles 21 GDPR).
6.7 Right to portability
Every person affected by the processing of personal data has the right to receive the personal data relating to them as well as the right to transmit such data to another controller without our intervention. And the data controller has an obligation to provide the data subject with the requested personal data in a structured, common, and machine-readable format. In order to assert the right to data transferability, the data subject can contact LaviCAS at any time (Articles 20 GDPR).
6.8 Right to file a complaint with the appropriate authority
Every person affected by the processing of personal data has the right to revoke consent to the processing of personal data at any time. If they are dissatisfied with how we handled a request or they have a problem with how we process their personal data (Articles 77 GDPR).
7. How Do We Secure Your Personal Information
We realize the importance of protecting our customers' personal information. We employ reasonable security measures, which may include physical and technical security access controls or other safeguards, information security technologies and policies, and procedures to help ensure the proper disposal of information.
8. Duration for which the personal data is stored
The criterion for the duration of the storage of personal data is the respective statutory retention period. After the deadline has expired, the corresponding data will be routinely deleted, provided that they are no longer required to fulfill the contract or initiate a contract.
9. Payment Method
We have integrated a PayPal payment gateway on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal also offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to trigger online payments to third parties or to receive payments. PayPal also assumes trustee functions and offers buyer protection services. If the person concerned selects "PayPal" as the payment option during the ordering process in our online shop, the person's data is automatically transmitted to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing. The personal data transmitted to PayPal is usually a first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data required for payment processing. Personal data related to the respective order is also required to process the purchase contract. The transmission of the data is intended for payment processing and fraud prevention. The person responsible for processing will transmit personal data to PayPal, in particular, if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and the person responsible for processing may be transmitted by PayPal to credit agencies. The purpose of this transmission is to check identity and creditworthiness. PayPal may pass on personal data to affiliated companies, service providers, or subcontractors insofar as this is necessary to fulfill the contractual obligations or the data is to be processed in the order.
The data subject has the option of withdrawing their consent to the handling of personal data by PayPal at any time. A revocation does not affect personal data that must be processed, used, or transmitted for (contractual) payment processing. PayPal's applicable data protection regulations can be found at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
10. Use of Google Analytics
We may employ third-party service providers to monitor and analyze the usage of our service. Google Analytics is defined as a web analytics service, provided by Google, that reports and tracks website traffic. Google implements the data gathered to monitor and track service usage. This data is further shared with other Google services. The collected data may be used by Google to personalize its own advertising networks’ advertisements. The users can choose to make their activity on the available service of Google Analytics. The users only need to install Google Analytics on their opt-out browser add-on. To gather more data regarding Google’s privacy practices, please visit the privacy and terms page of Google https://policies.google.com/privacy?hl=e
This website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter, "Google"). Google Analytics uses so-called "cookies," i.e., text files that are stored on the user's computer and which enable an analysis of the user's use of the website. The information generated by the cookie about the user's use of this website is usually transmitted to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information to evaluate the user's use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by the user's browser as part of Google Analytics will not be merged with other Google data. The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, further related services are then to be provided. The processing is based on the legitimate interests of the website operator. The user can prevent the storage of cookies by setting their browser software accordingly; we would like to point out to the user, however, that in this case, the user will, if applicable, not be able to use all functions of this website in full. The user can also prevent Google from collecting the data generated by the cookie and related to their use of the website (including their IP address) and from processing this data by Google by using their browser settings.
11. Government Inquiry
The user's personal information may be shared to respond to duly authorized information requests made by governmental authorities or where mandated by law. However, if a situation of this sort arises, the user will be notified promptly. When the law forces LaviCAS to share the user's personal information, LaviCAS does not need to obtain the user's consent.